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Writer's pictureDr. Hope Dugan

The Truth About Workplace Drama


🌟 Let's chat about something that may secretly sabotage your workplace: The Drama Triangle. You know those teams where blame, shame, and playing the victim are the norm? Yep, that is the Drama Triangle in action, and it is time we ditched this dynamic! 💪✨


What is the Drama Triangle?

The Drama Triangle, introduced by Dr. Stephen Karpman M.D. in 1968, describes a common pattern of dysfunctional interactions. The triangle is a cyclic dance among three key players: the Persecutor, the Victim, and the Rescuer. The triangle keeps people in a reactive mode instead of a reflective mode. When you are part of the drama triangle it is not uncommon to shift back and forth among more than one role. These roles can trap individuals and teams in a loop of conflict, preventing them from finding productive solutions and fostering healthy relationships. Many people experience the drama triangle but are unaware of their personal role in it or how it plays out in their lives. Do you recognize any of these stances?


  • Victim: "Why me?" 😩

  • Persecutor: "It's all your fault!" 😠

  • Rescuer: "I'll save you!" 🦸‍♀️


How It Impacts You at Work:

Imagine this scenario: Natalie, feeling overwhelmed with her workload, constantly vents about how unfair everything is (Victim). Meanwhile, her manager, Maya, criticizes her for not keeping up (Persecutor). Enter Nathan, a well-meaning colleague who always steps in to help by doing some of her tasks for her, even if she does not ask for help (Rescuer). This cycle creates tension, reduces productivity, and fosters a toxic environment.


In the above scenario, the cycle will keep perpetuating itself because: 


  • Natalie feels validated in her helplessness.

  • Maya feels justified in her authority.

  • Nathan feels needed and important.


Maintaining this dynamic will equal the following outcomes: 


  • Tension: The cyclical nature of these roles fosters ongoing tension and unresolved conflicts.

  • Low Productivity: Time and energy are diverted from productive work to managing interpersonal drama.

  • Toxic Environment: Employees stuck in these roles struggle to develop autonomy and problem-solving skills.


Why It's So Difficult to Break Out of the Drama Triangle?

Breaking out of the Drama Triangle is challenging due to ingrained behavioral patterns and psychological comfort zones. Each role in the Drama Triangle (Victim, Persecutor, Rescuer) fulfills a specific psychological need, making it hard to shift without conscious effort and support from the whole team.


The Roles and Their Psychological Hooks:

  • Victim: Gains sympathy and avoids responsibility, which may feel safe but disempowering.

  • Persecutor: Gains a sense of control and superiority, often masking their own doubts and insecurities.

  • Rescuer: Gains a sense of importance and usefulness, but often at the expense of enabling dependency. Once people are dependent, the Rescuer frequently feels overwhelmed because too many people need his/her/their help.


Transform Your Team:

To truly transform your workplace, it is essential to move away from the toxic roles of Victim, Persecutor, and Rescuer, and embrace more empowering roles such as the Creator, Challenger, and Coach. To make this shift requires the following:


  • 👀Awareness 👀Recognizing these roles in action, how they are playing out, and your personal ‘go-to’ role.

  • 🗣️Communication🗣️ Openly discussing these dynamics without blame.

  • 🤝Support 🤝Encouraging new behaviors through coaching and positive reinforcement.


Move From Victim ➡️ Creator:

Victim: Feels powerless and helpless. ➡️ Creator: Takes responsibility for their actions and outcomes.


🔑Keys To Success:

Ask yourself what steps you take to influence your situation positively.


  • Shift Mindset: Encourage self-empowerment by focusing on what you can control and change.

  • Set Goals: Define clear, achievable goals to move forward.

  • Take Action: Develop and follow through on a proactive plan to achieve these goals.


Move From Persecutor ➡️ Challenger:

Persecutor: Blames and criticizes others harshly. ➡️Challenger: Provides constructive feedback and encourages growth.


🔑Keys to Success

Ask yourself how you can frame your feedback to support and challenge in a constructive way.

  • Focus on Solutions: Shift from blame to identifying solutions and opportunities for improvement.

  • Communicate Constructively: Offer feedback that is clear, specific, and aimed at helping others grow.

  • Support and Motivate: Encourage and support your team to overcome challenges and achieve their best.


Move From Rescuer ➡️ Coach:

Rescuer: Steps in to solve problems for others, creating dependency.➡️Coach: Empowers others to solve their own problems.


🔑Keys to Success:

Ask yourself, how can I guide others to find their own solutions rather than solving problems for them?

  • Ask Questions: Instead of providing answers, ask questions to help others think through their challenges.

  • Encourage Autonomy: Support others in developing their own solutions and taking ownership.

  • Provide Resources: Offer perspective, guidance, and resources without taking over the task.


💭Reflection Time 💭


The following questions may be helpful for you and your team to discuss and reflect upon. 


  • Patterns: How often do these dynamics play out in your team? Are there recurring patterns you can identify?

  • Team Dynamics: Have you found that depending on the task or the team you shift roles? Do the other people on the team also shift? For example, you may have started as the persecutor but then felt attacked and reverted to the victim.

  • 😩Victim: Can you identify times when you felt helpless or overwhelmed? What were the circumstances, and how did you respond?

  • 😠Persecutor: Think about situations where you’ were critical or harsh towards a colleague. What triggered these reactions, and how did they impact your team?

  • 🦸‍♀️Rescuer: Recall moments when you stepped in to help someone without being asked. How did this affect your workload and the other person’s ability to handle their responsibilities? What benefit did you get our of helping that person?

  • Impact on Team Dynamics: How do these roles affect your team’s communication and overall productivity? Can you see any patterns in your interactions?

  • Breaking the Cycle: What steps can each of us take to move from these roles to more empowering behaviors? How can we support each other in this transition?


Breaking Free for Good:

Below are three easy but powerful steps you can take on your own to break the drama triangle. 


  • 🪞Reflect🪞 Identify moments when you experienced the Drama Triangle.

  • 🧑‍🏫Educate 🧑‍🏫Share these insights with your team.

  • 👍Implement👍 Start using the tips above to foster a healthier, more productive work environment.


Here are five key steps to consider taking today.


  1. 🕵️‍♀️Recognize the Roles🕵️‍♀️ Awareness is the first step. Identify when you or others are falling into the roles of Victim, Persecutor, or Rescuer.

  2. 🚀Shift Perspectives🚀 Use the Empowerment Triangle by David Emerald, which repositions the roles to Creator, Challenger, and Coach. Focus on solutions rather than problems.

  3. 🛑Set Boundaries 🛑Establish clear, healthy boundaries to prevent overstepping into rescuing or persecuting behaviors.

  4. 💼Encourage Responsibility 💼Promote a culture where individuals take responsibility for their actions and outcomes rather than blaming others.

  5. 🗣️Foster Open Communication🗣️  Create an environment where open, honest communication is encouraged. This reduces misunderstandings and helps resolve


🌟Breaking free from the Drama Triangle and embracing the roles of Creator, Challenger, and Coach is a powerful step toward fostering a positive, productive workplace. By shifting these dynamics, you empower your team to take responsibility, communicate constructively, and solve problems autonomously. This transformation not only enhances individual growth but also cultivates a culture of collaboration and continuous improvement. 🌟


Do you or your team need additional support? Book a FREE Clarity Call today to learn more OR

Visit me on LinkedIn.


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