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Writer's pictureDr. Hope Dugan

The Tech Revolution is Here. Is Your Organization Falling Behind?

The other day, I downloaded a fitness app that promised

to get me excited and up and moving. After almost two

hours of trying to figure out how to download the program

that was ‘right for me’  I decided a doughnut and some

trash TV sounded better. Is your L&D strategy like that #@%$#@$# app?



It’s no secret that AI, AR/VR, and adaptive learning platforms are requisite in the modern workforce but knowing where to begin can feel overwhelming and the fear of falling behind is real. But here’s the good news: staying relevant doesn’t mean adopting every new technology. It’s about being strategic and intentional with the tools you choose. So how do you stay ahead without wasting resources on tools that overpromise and underdeliver?


Let’s break down the three core strategies to focus on to stay ahead of the tech revolution while avoiding the pitfalls of unnecessary complexity.


1. Prioritize Purpose Over Trends

Not every new tool is a good match for you and your organization. The key is to focus on purpose over hype. Three big questions to consider:


  • What are our learners’ biggest obstacles?

  • Which goals need immediate support?

  • How can technology help us address these needs effectively?


For example, if your workforce struggles with remote engagement, you might explore AI-powered platforms that personalize learning paths or gamification tools to make training more interactive. But if your challenge is rapid upskilling, tools that deliver microlearning content on-demand might be a better fit.


2. Pilot, Measure, Scale

The temptation to roll out new technologies across your entire organization is strong, but it’s rarely the best approach. Instead, pilot programs can help you test new tools in a controlled environment, measure their effectiveness, and fine-tune your implementation strategy.

Here’s how to do it:


  • Choose a small, diverse group of learners for the pilot.

  • Define clear success metrics, such as engagement rates, time-to-competency, or performance improvements.

  • Gather feedback and iterate before scaling the program to the entire workforce.


For instance, a pilot with an AI-driven platform might reveal which features resonate most with learners and which are underused. This insight allows you to scale intelligently, ensuring maximum ROI.


3. Teach First, Tech Second

Even the most advanced technology won’t fix poorly designed learning experiences. Strong instructional design remains the foundation of effective training. Technology should amplify—not replace—good design principles.


This means:

  • Starting with clear learning objectives: What should your learners know or be able to do after the training?

  • Creating meaningful interactions: Simulations, decision-making scenarios, and hands-on practice are more impactful than passive content.

  • Incorporating feedback loops: Tools like AI can provide real-time feedback, but only if the learning design supports it.


For example, an AR/VR simulation might immerse learners in a real-world scenario, but its value depends on how well the experience aligns with the skills they need to develop.


The Bottom Line

Remember that fitness app I mentioned? The one that promised to ‘revolutionize’ my workouts but left me tangled in settings and frustration? That’s what the tech revolution can feel like if not crafted as part of an overarching learning strategy. Staying relevant doesn’t mean trying every tool on the market—it means picking the ones that truly solve your team’s challenges, testing them thoughtfully, and pairing them with smart, effective learning design.


The pressure to keep up is intense, but it’s also an opportunity. With the right choices, you can lead the charge, drive real impact, and turn your L&D function into the backbone of organizational success. No syncing required (THANK GOODNESS!!).


What’s one technology you’re considering adopting this year? Let’s discuss how to make it work for your goals.

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