It's another Tuesday afternoon, and I'm staring at my screen during yet another webinar about ‘The Future of Learning’ where the presenter just used ‘data-informed’ for the fifth time in 10 minutes. As I watch the chat fill with obligatory ‘Great point!’ messages from people who are definitely multitasking, I can't help but think about the massive gap between these polished presentations and what is actually happening in organizations. So let's cut through the fog and talk about what REALLY went down in Learning & Development this year.
1. AI: Your Over-Eager Intern
I appreciate AI (most of the time) but like an overzealous intern, sometimes it drives me nuts. I now have Grammarly, Microsoft, and Google all trying to autocorrect my drafts before I can even get my thoughts onto the paper. Everyone and their second cousin is now a content creator and sometimes I just feel overwhelmed trying to navigate the myriad and sundry options! AI is a game-changer for all industries; that being said, like our over-eager intern, we need to monitor our creations. We are:
Creating training content faster than ever - but is it better? Or even as good as?
Personalizing learning paths - but are we ensuring alignment?
Analyzing skill gaps - but did it fill in the gaps correctly?
To AI or NOT To AI...that is the question… Well, the answer is complex. We are cranking out a lot more content for sure. The question, however, is, ‘Is it good content aligned to what is needed?’ Who is ensuring that the volume of creation is actually of value and aligned? As with any new employee, AI requires a lot of oversight and human intervention. While AI might hit it out of the park the first time…that is not super likely. To get the most out of the tools, be sure you have a capable human editing, monitoring, and adjusting.
2. Micro-Credentials Redux
Remember all those passionate conference presentations about micro-credentials from 2015? The ones where everyone nodded enthusiastically but then went back to requiring traditional degrees in their job postings? Well, 2024 has upended tradition pathways to leadership, and thank goodness, there's been significant growth in industry-recognized professional certificates (According to Coursera's Global Skills Report 2023). The report shows that entry-level digital jobs often no longer require four-year degrees, with Google, IBM, and Meta leading this shift through their professional certificate programs. Additionally, LinkedIn's Workplace Learning Report 2023 highlighted that employers are increasingly focused on skills-first hiring.
Why the big shift? Verification got smart. Digital badges now come with blockchain verification skill assessments that are built in, so you can actually tell if someone knows what they claim to know.
3. VR Learning: Not Just for Gaming Anymore
Virtual reality finally got its act together this year. The headsets no longer cost more than your monthly rent, and you don't need a PhD in computer science to use them.
According to PwC's VR Soft Skills Training Effectiveness Study (2020), learners trained with VR were:
4x more focused during training than their e-learning peers
275% more confident to act on what they learned (Yowzaaa!)
3.75x more emotionally connected to content than classroom learners
While that study is a bit older, more recent research from Accenture's Technology Vision 2023 report shows 98% of executives believe immersive learning experiences are important to their organization's future. In healthcare specifically, a systematic review published in the Journal of Medical Internet Research (2023) found VR training improved surgical skill acquisition by 20% compared to traditional methods.
4. Learning Platforms That Are Intuitive and Support Learning
Learning platforms underwent a significant transformation in 2024, moving beyond traditional Learning Management Systems (LMS) to more dynamic Learning Experience Platforms (LXP). Key developments we are seeing:
Personalized Learning Pathways
AI-driven content recommendations based on role, skill gaps, and career goals
Integration with workforce planning tools
Adaptive learning paths that adjust based on learner performance and feedback
Analytics That Impact Decision-Making
Detailed skill acquisition tracking
Learning impact measurement tied to business outcomes
Easier reporting and data analysis
Seamless Integration
Integration for learning in the flow of work
Mobile-first design for on-demand access
Higher employee engagement with fewer glitches and need for tech support
Social and Collaborative Features
Peer-to-peer learning communities
Expert networks and mentoring connections
What is particularly interesting is the shift in how organizations are measuring success. Rather than tracking completion rates and hours spent training, leading companies are focusing on:
Skill acquisition rates
Time to proficiency
Impact metrics
Employee satisfaction and engagement scores
5. Skills-First: Not Job Title
In 2024, we are finally recognizing that job titles are a poor measure of leadership or talent. Instead, leaders are increasingly focusing on the skills people bring to the table as a more meaningful indicator.
Dynamic skill tracking (what can you actually do)
Future skill planning
Cross-functional development
And Thank Goodness…Humans Still Matter
Even after all this tech wizardry, we figured out that humans are still pretty important. The organizations crushing it this year found that:
AI is great, but it can't replace a good mentor or coach
Data is cool, but applying the human understanding of culture and interpersonal dynamics is still needed
Technology should enhance connections, not replace them (Once more for the people in the back!)
What This Means For You (The TL;DR* Version)
If you are still reading, THANK YOU! If you skipped to the bottom, no problem! Here's what you need to know:
Making professional learning easier to access and more relevant to employee needs is becoming a reality
Skills matter more than titles
Technology is a great partner to humans but should not replace humans
Human connection, emotions, and understanding of complex social situations are still requisite
What's your take? Have you survived any of these trends in your organization? Are you currently stuck in a VR headset unable to figure out how to exit? Share your war stories in the comments below. if you enjoyed this content, check out more on LinkedIn!
About the Author: I've spent the year collecting data, sitting through countless ‘revolutionary’ meetings, and surviving an endless parade of 'game-changing’ presentations so you don't have to. You're welcome.
*Too long; Didn’t Read
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