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Writer's pictureHope Dugan

Asking Better Questions to Build Better Connections


If you are a regular reader of my posts, you will remember last time I spoke about a co-worker that I seriously wanted to brain with a potted plant. In that post, I discussed the importance of really tuning in and listening. As a part of that post, I also mentioned that you should ask questions - but not just any old questions. 


Asking the right questions can significantly enhance your ability to connect with others, whether in professional or personal settings. The type of questions you ask can either open the door to deeper understanding and connection or shut it down. Let's explore the kinds of questions that foster genuine interest and connection versus those that do not.


Questions that Indicate Interest and Create Connection

1. Open-Ended Questions:

These questions encourage the other person to elaborate and share more about their thoughts, feelings, and experiences. They can't be answered with a simple "yes" or "no."


Examples:

  • "Can you tell me more about that?"

  • "How did that experience make you feel?"

  • "What are your thoughts on this topic?"

  • "What inspired you to pursue this path?"


2. Follow-Up Questions:

Follow-up questions show that you are listening and interested in learning more about what the person has just shared.


Examples:

  • "You mentioned that you enjoy painting. What kind of subjects do you like to paint?"

  • "That's fascinating! How did you first get involved in that project?"

  • "How did you overcome the challenges you faced during that time?"


3. Reflective Questions:

These questions demonstrate empathy and a deeper understanding of the person's experiences and emotions.


Examples:

  • "It sounds like that was a difficult time for you. How did you manage to stay positive?"

  • "You seem really passionate about this. What drives that passion?"

  • "What was the most rewarding part of that experience for you?"


4. Exploratory Questions:

Exploratory questions encourage the person to think more deeply and share insights they might not have considered before.


Examples:

  • "What do you think are the biggest challenges in this field?"

  • "If you could change one thing about your experience, what would it be?"

  • "How do you see this evolving in the future?"


🚫Questions that Do Not Foster Connection🚫

1. Closed-Ended Questions:

These questions can be answered with a single word or a short phrase, limiting the opportunity for deeper conversation.


Examples:

  • "Did you like the movie?"

  • "Are you going to the meeting?"

  • "Is your project done?"


2. Leading Questions:

Leading questions suggest a particular answer, making the person feel pressured to respond in a certain way.


Examples:

  • "You don't really like this new policy, do you?"

  • "Don't you think this is the best way to proceed?"

  • "Isn't this just the worst?"


3. Interruptive Questions:

Questions that interrupt the speaker can break the flow of conversation and indicate that you are not fully listening.


Examples:

  • Cutting someone off to ask a question mid-sentence.

  • Changing the topic abruptly with an unrelated question.

  • Adding your own 2 cents before the person is done speaking.


4. Superficial Questions:

These questions can come across as insincere or trivial, failing to show genuine interest.


Examples:

  • "How's the weather?"

  • "Did you watch the game last night?"

  • "What's up?"


Tips for Asking Effective Questions


🧐Be Curious: Approach conversations with a genuine desire to learn and understand.

👂Listen Actively: Pay attention to the person's responses and use them to guide your next question.

🙌Be Respectful: Ensure your questions are considerate and appropriate for the context.

❤️Show Empathy: Ask questions that demonstrate you care about the person's feelings and experiences.


By asking thoughtful, open-ended questions and actively listening to the responses, you can foster deeper connections and create more meaningful interactions. This approach not only enriches your relationships but also contributes to a positive and engaging environment both at work and at home.


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